Returns & Warranty Policy
At Ergopouch, we stand behind the precision and quality of our electronic ergonomic solutions. If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the electronic device you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Pack with Care
Place the product in its original packaging, ensuring all cables, manuals, and accessories are included to avoid restocking fees.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
Inspection and Refund
Once our technicians verify the device's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing